Shipping policy

Shipping Policy

Shipping Location

We currently ship orders within the United Arab Emirates (UAE) only.

Processing Time

All orders are processed within 24 hours (excluding weekends and public holidays).
Orders placed after business hours will be processed on the next business day.

Once your order has been processed, it will be handed over to our delivery partner for shipment.

Delivery Time

Estimated delivery time is 1 to 3 business days from the date of order confirmation, depending on your location within the UAE.

Please note that delivery times are estimates and may vary due to factors such as weather conditions, public holidays, or courier delays beyond our control.

Shipping Charges

Shipping fees (if applicable) will be calculated and displayed at checkout before payment is completed.

Order Tracking

Once your order has been shipped, you may receive a confirmation message or email with tracking details (if available), allowing you to monitor the status of your delivery.

Delivery Attempts

Our courier partners may attempt delivery more than once. If delivery is unsuccessful due to incorrect address details or unavailability of the recipient, additional delivery charges may apply.

Incorrect or Incomplete Address

Please ensure that your shipping address and contact details are accurate at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delays

While we strive to deliver all orders within the stated timeframe, unexpected delays may occur. In such cases, we will do our best to keep you informed.

Contact Us

If you have any questions about shipping or your order, please contact us at:
[Your support email or contact number]